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Front desk, concierge & housekeeping service are on daily basis. More services on request: laundry service, pick up transfer(from/to airport), wake up call. Rich continental breakfast is served daily (08:30 - 10:00 am).
In the big hall there is Internet corner, book corner and television available 24hours. On the ground floor of the Palazzo Hotel there is a cozy café “Palazzo” and a fine dining Greek Restaurant “Barko”.

Opposite the hotel entrance(10 meters) is the municipal Beach of Kitroplateia. In the same area there are plenty of eating places (taverns and restaurants) there is a bank, bakery, hairdressers, mini market. In a walking distance of average 150 - 300 meters is the town center, plenty of town attractions (the famous lake, archaeological and folklore museum), taxi station, tourist information office, the port, the post and lots of shopping places.